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Topping up with paysafecard

The following is a list of frequently asked questions about the Vectone Mobile PAYG service. If you have a question that is not answered here, our Customer Services team are happy to help.

Paysafecard is a convenient way to top up online, by SMS or using a USSD/shortcode. Paysafecards can be bought at thousands of locations worldwide and paysafecards from one country can be used in another. To find a location to buy a paysafecard near you https://www.paysafecard.com

  • Visit our Top Up Online page Top UP and follow the on screen steps.
  • Note: If you don’t remember your Vectone number dial *105#. To check your balance dial *102#
  • Using an SMS to top up your paysafecard couldn't be simpler
  • Text PAYSAFE <space> paysafecard PIN <space> amount to 345 (the amounts you can top up by are £5, £10, £20, £30 or £50)
  • You will receive a confirmation via SMS To check your balance dial *102#
  • E.g. To top up by £20 using a paysafecard whose 16-digit pin is 1234 1234 1234 1234 you would send an SMS
    to 345 with this message PAYSAFE 1234123412341234 20
  • We will send you this confirmation Topup successful. You topped up by £20 GBP. Thank you for using Vectone mobile
  • It’s easy to use a USSD/shortcode, dial *141* then the 16-digit paysafecard PIN * and the amount and # (the amounts you can top up by are £5, £10, £20, £30 or £50)
  • E.g. if your paysafecard PIN was 1234 1234 1234 1234 and you wanted to top up by £20 you would dial *141*1234123412341234*20#
  • Note: To check your balance dial *102#