Glossary
These words have the following meanings:
“Account” means the airtime account that we
use to record your Top-up Vouchers and Charges;
“Additional Services” are services that we
offer to supply which are added to the Services when you request
them, or where we do not require you to request them when you use
them. The Charges and terms and conditions for Additional Services
are available online and from our customer services team;
“Agreement” means these terms and
conditions;
“Basic Services” means the services we
supply to you other than Additional Services including but not
limited to call and messaging services that we provide using the
Network;
“Charges” are the charges applicable for the
Service including, but not limited to, usage and service charges
and the charges applicable for any Additional Services that you
order from us or use;
“Credit” means credit recorded against a Top-up Voucher.
“Data Capture” Collecting data about our customers;
“Equipment” is any equipment you use to access the Services
where that equipment is approved for use on the Network by us;
“Features” the great extras you get with your free sim card;
“Gigabyte” what data storage is measured in - also know as
GB;
“Megabyte” a measurement of memory storage - also know as
MB;
“Network” means the mobile
communications network we use to provide you with the Services;
“Number” means the mobile telephone
number we assign to you or which you port to us.
“PAC code” Porting Authorisation Code
enabling you to move your mobile number from one network to
another;
“Pay as you go” no credit checks or bills
are necessary as you are paying for talk time in advance of making
calls;
“Personal Information” means information we
hold about you that you provide to us or which we collect whilst
providing the Service to you and includes but is not limited to
personal data and traffic data;
“Sim card” a subscriber identity
module (SIM) stores data for GSM mobile users such as numbers,
personal security keys and stored messages.
“Services” mean the Basic Services and
any Additional Services that we provide to you which you access
using a Vectone Mobile SIM.
“Top up” adding credit to your Vectone
Mobile sim card;
“Top-up Voucher” is a payment mechanism that
we permit you to purchase and thus use the Services;
“Vectone Mobile, we, our and us” means
Mundio Mobile Limited, a company registered in England and Wales
under company number 04553934 trading as Vectone Mobile.
“Vectone Mobile SIM” means a SIM card provided
to you by us that remains our property and which when used with the
Equipment grants you access to the Services;
“Virus” is a computer program that can
corrupt, damage or destroy a computer system of its data without
the permission and/or knowledge of the user of the system it
infects;
“Voicemail” a message left in the
mailbox of your phone which can be retrieved, replayed and
forwarded.