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How would you like to top-up?

You can top-up any time you like right here at our website, and activate our auto top-up service if you're worried you might ever run out of credit unexpectedly.

Whenever you top-up at our website, we give you 10% free credit on top of your top-up amount.

First, please ensure your debit/credit card is registered with us by using it to make at least one purchase at this website. 

Once your card is registered, there are two ways you can top-up using your Vectone phone:

  • By SMS.
    Please text TOP UP followed by the amount you wish to top-up with, followed by your card’s three-digit security code, to 345. For example, if you want to top up with £5, and your card security number is 123, simply text TOP UP 5 123.
  • Through customer services.
    Call free any time by dialling 111 from your Vectone phone and follow the automated instructions. Or, if you simply want to check your balance, please dial *101# and it will instantly appear on your screen.

If you fancy a stroll, there are plenty of shops where you can buy Vectone Mobile vouchers.

Top up instore where you see these signs: