Customer Services: (020) 7179 0134 or 322 from your Vectone Mobile
Travelling Abroad

The following is a list of frequently asked questions about the Vectone Mobile PAYG service. If you have a question that is not answered here, our Customer Services team are happy to help.

1. Are there any roaming charges if I go abroad? 2. What does Roaming cost? 3. How do I sign up for Roaming? 4. Do I need to dial an access number when calling abroad? 5. How to use Vectone roaming services when you are abroad? 6. What is the difference between Regular Roaming and Smart Roaming? 7. What are the advantages of using Smart Roaming over Regular Roaming? 8. Where can I use Smart Roaming? 9. Do I need to set up my phone every time I travel? 10. Are the phone settings same for Regular Roaming and Smart Roaming?

Please refer to our Terms & Conditions for more information.