Any calls, texts or data you use outside of your plan’s allowance will be billed with your next plan payment or on cancellation of your plan. If you’d like to upgrade to a plan with larger allowances, you can call Customer Service on 322 - free from your Vectone Mobile phone.

Local Rates

The following out-of-plan costs apply to calls and texts made to any UK network after your allowance has been fully used:

UK landlines 12p/min
UK mobiles 19p/min
UK texts 19p/text
Mobile internet 9p/MB
Vectone calls 19p/min
Voicemail Free
Customer Service (322) Free

The below tariffs apply to all numbers starting with the following:
 

0500   18p/min
070 (+ 99p connection charge) 79p/min
090 (+ 99p connection charge) £2/min
Premium texts   £5/text

Calls to 0800 and 0808 numbers are free from mobiles for personal and small business customers.
 

Calls to numbers starting with 084 and 087 will be split into two parts:

  • The Access Charge: this is the amount that is charged by Vectone Mobile.
    Calls will cost 25p/minute (21p excluding VAT)

     
  • The Service Charge: this is charged by the organisation you are calling.
    The amount of the service charge is set by them, and should be clearly stated anywhere the number is advertised.


The Access Charge is added to the Service Charge to give your total call cost.

Please visit http://www.ukcalling.info/ for more details.

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Select the country you want to call from the roaming country

To take advantage of the plans, you must accept the Pay Monthly Terms and Conditions

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