Calling AbroadBelow is a list of frequently asked questions about overseas travel on a Pay As You Go plan. If your query isn’t listed, call Customer Service and we’ll be happy to help.
Please refer to the roaming rates here.
You can also refer to the roaming rates here.
2. Locate the menu 'Vectone Services' and click on 'Select roaming mode'. Please note that the appearance of this menu may differ from handset to handset (e.g. the menu 'Vectone services' can be seen in the 'SIM Toolkit', but some older handsets have 'Vectone Service' in the main menu).
3. Once you have selected 'Roaming', you have two further options: 'Automatic' or 'Manual'. We recommend you select 'Manual'.
4. In 'Select Location' select 'Overseas' and exit the menu. You can now enjoy the Vectone Mobile roaming signal. The service will appear within 20-40 seconds. Once you have got the signal you can use the roaming services.
Note: If you want to use Vectone Mobile when you return to the UK (after you have used our roaming services abroad), you have to go through the above procedure and reselect 'In the UK' from the menu 'Select Location'. You will receive a signal within 20-40 seconds.