Find simple solutions to problems
We want you to find our services easy to use and hassle-free. If there’s something you need to know that we haven’t covered in our FAQs, call Customer Service and we’ll be happy to help.
Call us

Contact Customer Service on 322, free from your Vectone Mobile phone, or alternatively on 0207 179 0134 from any other phone (calls from other networks may incur charges).

Customer Service is available from 08:00 to 20:00, Monday to Sunday.  

Write to us

Vectone Mobile
54 Marsh Wall
London E14 9TP
United Kingdom

Note: This address is only for the purpose of receiving posts. 


Pay Monthly Plans

Interested in our 30-day
rolling contracts?

View plans

International Calling Guides

Read our helpful how-to
guides on making cheap calls

Read now

Transfer Your Number


Get £15 bonus credit when
you switch your number to us

Transfer now