UK Plan Terms and Conditions
You must accept all terms and conditions to take advantage of the bundle or offer.

Balance: Check your account balance by dialling *102#.

Allowances: Check your bundle allowances and renewal date by dialling *1260#.

50% Off*: Applies to first-time online top up and online SIM orders on or after 27/03/2017.

Auto-renewal cancellation: To cancel the auto-renewal feature, dial *1160# before the renewal date and follow the instructions.

Eligibility & validity

• UK Plans can only be used by Vectone Mobile UK Pay As You Go customers.
• Allowances are for calls and texts from UK to other UK numbers and for mobile data usage within UK.
• Allowances cannot be used for roaming.
• Bonus data is valid for a calendar month and for first-time online top up only.
• Bundles that include European or International minutes only include allowances to countries stated. 
• Calling minutes (national and international), texts and data used outside of the bundle allowances will be charged at standard rates.
• Customers who change their bundle before their 30-day expiration period will forfeit any leftover allowance.
• Free promotional credit or credit received via Call Credit Transfer cannot be used to purchase bundles.
• Bundles subscribed via offline vouchers are non refundable.

• Please wait for a confirmation message to ensure that the bundle is active when subscribing to a bundle or having a bundle renewed.
• The auto-renewal function will renew your bundle at the end of its validity period. Please ensure that your account has sufficient funds.

• Use of any of Vectone Mobile services requires acceptance of Vectone Mobile Standard Terms and Conditions found at https://www.vectonemobile.co.uk/terms-and-conditions