UK Plan Terms and Conditions
You must accept all terms and conditions to take advantage of the bundle or offer.
Balance: Check your account balance by dialling *102#.
Allowances: Check your bundle allowances and renewal date by dialling *1260#.
50% Off*: Applies to first-time online top up and online SIM orders on or after 27/03/2017.
Auto-renewal cancellation: To cancel the Auto-Renewal feature, dial *1160# before the renewal date and follow the instructions or log into “My Vectone” to disable Auto-Renewal.
Existing £1 offer customers:
Continuous Payment Authorisation: By subscribing to this offer you are granting Vectone Continuous Payment Authorisation on the debit/credit card used for the payment of £1.
Upon renewal, Vectone will deduct charges from your balance if your account has sufficient funds. If your account does not have sufficient funds, Vectone will use the Continuous Payment Authorisation to deduct charges.
Cancellation of Continuous Payment Authorisation: the Continuous Payment Authorisation shall remain in effect until you instruct a cancellation of it by dialling *1160# and following the instructions before the renewal date.
Eligibility & validity
Allowances are for calls, texts and mobile data usage within UK and EU.
Bundles that include European or International minutes only include allowances to countries stated.
Calling minutes (national and international), texts and data used outside of the bundle allowances will be charged at Standard Rates.
Customers who change their bundle before their 30-day expiration period will forfeit any leftover allowance.
Bundles subscribed via offline vouchers are non refundable.
In any case the bundle will expire from 60 days from the date of purchase.
S.NoPossible subscriptions with other groups
3My Country & UK Bundles✔✔✖✔✔✔
4All in One Bundles / Student Saver Bundle/ Twin Minutes Bundles✔✔✔✔✔
5Country Saver Bundles (SL. PH & PK)✔✔✔✔✔✔
6 Ghana Bundle✔✔✔✔✔✔
Smart Rates: If you have subscribed to any bundle (except Data bundle or UK pLAN (7.50 or below)), you will not be eligible for this offer.
Use of any of Vectone Mobile services requires acceptance of Vectone Mobile Standard Terms and Conditions found here.