Below is a list of frequently asked questions about paysafecard top ups. If your query isn’t listed, call Customer Service and we’ll be happy to help.
How do I top up with a paysafecard?
Paysafecard is a convenient way to top up online, by SMS or by using a USSD/shortcode.
Paysafecards can be purchased at thousands of locations worldwide and paysafecards from one country can be used in another.
To find a location to buy a paysafecard near you, visit https://www.paysafecard.com
How do I top up online using a paysafecard?
Visit our Top up online page and follow the on screen steps.
Note: If you don’t remember your Vectone Mobile number, dial *105#. To check your balance, dial *102#
How do I top up by SMS using a paysafecard?
Topping up via SMS couldn't be simpler. Text PAYSAFE, your paysafecard PIN & amount to 345 (the amounts you can top up by are £5, £10, £20, £30 or £50)
You will receive a confirmation via SMS.
To check your balance dial *102#
E.g. To top up by £20 using a paysafecard whose 16-digit pin is 1234 1234 1234 1234 you would send an SMS to 345 with this message PAYSAFE 1234123412341234 20
How do I top up with a shortcode using a paysafecard?
It’s easy to use a USSD/shortcode.
Dial *141* followed by the 16-digit paysafecard PIN followed by * and the amount and# (the amounts you can top up by are £5, £10, £20, £30 or £50).
E.g. If your paysafecard PIN is 1234 1234 1234 1234 and you want a top up of £20, you will have to dial *141*1234123412341234*20#
Note: To check your balance dial *102#